Terms & Conditions

Policies updated: 4 November 2026

Seller and products

This website offers Gurjar Ji Apna Kachi Ghani Pure Mustard Oil. The seller is PRASHANT SINGH GURJAR, proprietor of GURJARJI APNA FOOD MANUFACTUR & SUPPLIER. The address, GSTIN and contacts appear below.

How ordering works

Choose packs and quantities, enter your address, review delivery charges and submit an order request on this website. Successful submission gives you a reference number. It is not automatic order acceptance, stock reservation or a payment receipt. The business accepts the order after confirming availability, serviceability and payment arrangements.

Prices and charges

All prices are in Indian rupees per pack, inclusive of applicable taxes. Delivery is added separately at checkout based on the PIN code and number of packs. All payable charges will be disclosed before acceptance. Online payments use Razorpay Standard Checkout. The checkout displays the payment mode. Successful live-mode payments charge real money; only test mode does not collect real money.

Payment preference

After review, the Razorpay button opens the payment modal. Razorpay handles cards, UPI and available methods. Cash is unavailable. Successful live-mode payments charge real money; test-mode payments do not. Payment confirmation appears after server-side signature and gateway-status checks.

Packs and labels

There are eight packs: 100 ml, 200 ml, 500 ml, 1, 2, 5 and 15 litres, plus a separate 15 kg tin. Litres measure volume; kilograms measure weight. Images are digital mockups based on the supplied original label artwork; rear labels are design proofs. Check the physical pack for ingredients, nutrition, net contents, batch, packing date, best-before and manufacturer declarations.

Delivery and cancellation

Delivery timing and charges follow the Shipping Policy. To cancel before dispatch, contact us by phone or email with your reference number. After dispatch, cancellation or return for a change of mind is not accepted. Wrong, damaged, defective or misdescribed goods and statutory rights are covered by the Returns & Refunds Policy.

Support and complaints

Customer care and grievance contact: Prashant Singh Gurjar, +91 92511 28311, gurjarjiapna707@gmail.com. Include your order reference and the issue. We aim to acknowledge complaints within 48 hours and resolve them within one month, subject to applicable legal timelines.

Applicable rules

Provide accurate contact and delivery details. Do not use the website for fraud or spam. Indian law applies. These terms do not restrict statutory consumer rights or access to competent consumer forums. Later changes do not automatically alter the written terms of an already accepted order.